Cookie Policy
This Cookie Policy explains how Islamic Relief Worldwide (“we”, “us”, “our”) uses cookies and similar technologies on our donation platform. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that websites place on your device to remember information about your visit. They allow a site to recognise your browser, keep you signed in, and remember preferences such as language. Similar technologies include local storage, session storage, and tracking pixels — this policy covers all of them.
2. How We Use Cookies
We use cookies to keep our donation platform secure and functional, to understand how donors use the site so we can improve it, and — where you have given consent — to share our humanitarian campaigns on platforms you already use. We do not use cookies to build advertising profiles for sale to third parties.
3. Types of Cookies We Use
Necessary Cookies
These cookies are essential for the platform to work. They cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| ir_access | Keeps you signed in (secure session token) | 1 hour |
| ir_refresh | Renews your sign-in session without asking you to log in again | 7 days |
| ir_guest | Keeps your guest checkout session while you donate | 1 hour |
| ir_csrf | Protects against cross-site request forgery | Session |
| ir_basket | Remembers your donation basket between visits | 14 days |
Preference Cookies & Browser Storage
These remember choices you make so the platform behaves the way you left it. They are set only when you use the related feature.
| Name | Purpose | Duration |
|---|---|---|
| ir-language | Remembers your language choice | 12 months |
| ir-cookie-consent | Remembers your cookie choices (browser local storage, not a cookie) | Until you clear it |
| ir-last-receipt, ir-checkout-selection, ir-guest-details | Carry your checkout details and receipt between steps (browser session storage) | Current tab session |
Analytics & Marketing Cookies
We do not currently use any analytics or marketing cookies on this platform. If we introduce them in the future, they will only run after you have given consent through the cookie banner, and this policy will be updated first to name each cookie, its provider and its duration.
4. Managing Your Cookies
You can change or withdraw your choices at any time via the Cookie settings link in the footer of any page, which reopens the consent banner. You can also block or delete cookies through your browser settings — see the help pages for Chrome, Firefox, Safari, and Edge. Please note that blocking necessary cookies may prevent the donation platform from working correctly.
5. Third-Party Cookies
A small number of trusted third-party services are involved in taking your payment. They only run when you use the related payment method, and they process data under their own privacy policies:
- Barclays payment page— card payments are completed on Barclays' own secure payment page, which may set cookies it needs for fraud prevention and security. Your card details never touch our website.
- Google Pay— if you choose Google Pay, Google's payment script loads on the payment step only. Google Privacy Policy
- Apple Pay — handled by your device; it sets no cookies on our site. Apple Privacy Policy
6. Contact
If you have questions about this Cookie Policy or how we handle your data, please contact our Data Protection Officer at privacy@irw.org.
Last updated: September 2026