Terms of Service

1. Acceptance of Terms

By accessing and using the Islamic Relief Worldwide donation platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Donation Services

Islamic Relief Worldwide provides an online platform for charitable donations. All donations are processed securely and directed to humanitarian aid programs worldwide. By making a donation, you confirm that the funds are lawfully yours to give and that you authorise the transaction.

3. Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration.

4. Recurring Donations

If you set up a recurring donation, you authorise Islamic Relief to charge your chosen payment method on a regular basis until you cancel. You may cancel recurring donations at any time through your account settings or by contacting our support team.

5. Refund Policy

Donations are generally non-refundable. In exceptional circumstances, refund requests may be considered on a case-by-case basis. Please contact our donor support team within 30 days of the transaction for any refund enquiries.

6. Tax Receipts

Islamic Relief Worldwide is a registered charity. Tax receipts are issued for eligible donations in accordance with the applicable tax laws in your country of residence. Receipts are sent to the email address associated with your account.

7. Intellectual Property

All content on this platform, including logos, text, graphics, and software, is the property of Islamic Relief Worldwide and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Limitation of Liability

Islamic Relief Worldwide shall not be liable for any indirect, incidental, or consequential damages arising from the use of this platform. We make every effort to ensure the platform is available and secure but do not guarantee uninterrupted access.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised terms.

10. Contact Information

For questions about these Terms of Service, please contact us at info@irw.org.

Last updated: April 2026